Sales Development Representative (SDR) Fundamentals — PickAClass
⏱ 2h 30m 📚 25 lessons 🎧 Audio version

Sales Development Representative (SDR) Fundamentals

Equip yourself with the foundational strategies to excel as a Sales Development Representative and generate high-quality leads.

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  • 🌐 In English
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About this course

Starting a career in sales development requires a solid understanding of prospecting, outreach, and engagement techniques. This course provides the essential knowledge to build a robust sales pipeline. By mastering the principles of modern sales development, you will be able to identify and connect with ideal prospects, qualify their needs, and effectively hand off opportunities to sales teams. What you'll learn: * Understand the core role and responsibilities of an SDR in the sales process * Develop effective prospecting strategies to identify and research ideal customer profiles * Craft compelling multi-channel outreach messages for email, social media, and calls * Practice qualification techniques to assess prospect needs and fit * Apply data-driven insights to refine your outreach and improve conversion rates * Build strong communication and active listening skills for initial prospect interactions * Learn to leverage personalization at scale for more impactful engagement The course begins with fundamental concepts and then progresses to practical strategies for prospecting, outreach, and qualifying leads, culminating in effective hand-off techniques. This course is designed for aspiring Sales Development Representatives, early-career sales professionals, or anyone looking to understand the fundamentals of modern sales development. No prior sales experience is required. Start building your expertise in sales development today and drive impactful results.

Course contents

What you'll get

  • 📜 Certificate of completion
    Add it to your LinkedIn profile
  • 💬 Personal AI tutor
    Stuck on a lesson? Ask your built-in tutor anything, any time.
  • 🎧 Audio version included
    Learn on the go — no screen needed
  • ♾️ Lifetime access
    Come back anytime, no expiry
  • 📱 Phone or computer
    Works anywhere, any device
  • 💸 14-day refund
    No questions asked
  • ⚡ Short & focused
    2h 30m of practical content

Certificate of completion

Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.

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Certificate of Mastery
This certifies that
Name Surname
has successfully demonstrated mastery of
Sales Development Representative (SDR) Fundamentals
Skills demonstrated
✓
Behavioral pattern analysis
Foundational
1.2 hrs
✓
Decision-architecture frameworks
Proficient
1.4 hrs
✓
A/B test design
Proficient
1.7 hrs
✓
Behavioral copywriting
Advanced
1.9 hrs
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PickAClass — Name Surname
Sales Development Representative (SDR) Fundamentals
Page 2 of 2
Performance detail
Coursework summary
Lessons completed 14 / 14
Practice questions 26 / 28
Assignments submitted 4 (avg 4.5 / 5)
Capstone project Reviewed — 4.6 / 5
Total practice 6.2 hrs
Performance benchmark
Cohort rank Top 12% of 1,625
Time to completion 11 days (median: 22)
Mastery score 91 / 100
Practice-question score 94%
Skill verification Verified Skill Path
Verify this credential
pickaclass.com/certificates/PCC-2026-X4F7-AP19
Issued under the academic standards of PickAClass. Skill levels reflect assessed performance against the course's competency rubric. This is an original credential of this platform.

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Frequently asked

What do I need to take this course? +

Just a phone or computer with internet. No installs, no special hardware.

How do I pay? +

By card via Stripe. We don’t store card details — Stripe handles them securely.

Can I get a refund? +

Yes — full refund within 14 days, no questions asked.

How long will I have access? +

Forever. Once you purchase, the course is yours to revisit anytime.

Will I get a certificate? +

Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.

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