ก่อนหน้านี้ทุกครั้งที่ต้องประชุมกับทีมต่างชาติจะรู้สึกประหม่ามาก เพราะไม่ค่อยมั่นใจเรื่องคำศัพท์ทางธุรกิจ พอได้เรียนคอร์สนี้รู้สึกว่าเข้าใจโครงสร้างประโยคที่ใช้ในที่ทำงานมากขึ้นทันที บทเรียนเรื่องการเขียนอีเมลกับการนำเสนองานเอาไปใช้ได้จริงในวันถัดไปเลย ครูสอนช้าๆ ชัดเจน ไม่รีบจนตามไม่ทัน แถมมีตัวอย่างบทสนทนาจากสถานการณ์จริงในออฟฟิศให้ฝึกเยอะมาก ตอนนี้เวลาต้องคุยงานกับเพื่อนร่วมงานต่างชาติรู้สึกมั่นใจขึ้นเยอะกว่าเมื่อก่อนมาก
Practical Business English for Workplace Communication
Build confidence in professional conversations, collaborate in global teams, and write clear workplace messages.
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About this course
Navigating professional conversations in English can feel daunting when you need to express your ideas clearly and confidently. This text-based course is designed to bridge the gap between standard English grammar and the real-world communication skills needed in today's global offices. You will transition from feeling hesitant to communicating with clarity and professionalism in various business scenarios. What you'll learn: 1. Understand essential business English vocabulary and professional terminology. 2. Master conversational strategies for active participation in meetings. 3. Apply clear communication techniques for modern digital collaboration tools and emails. 4. Practice handling common workplace scenarios, including giving feedback and pitching ideas. 5. Learn modern remote and hybrid team communication etiquette. 6. Build confidence in casual office interactions and networking. The course begins with foundational business concepts and core terminology before guiding you through practical, written scenarios that simulate real-world office interactions. Designed for professionals and office workers looking to upgrade their communication skills, this course requires no prior business English experience. Start reading today to unlock new career opportunities and communicate with confidence.
Course contents
6 modules · 28 lessons · 3h 2m
1
Foundations of Business English
Establish the core difference between casual and professional English and build a base vocabulary.
- General vs. Business English
Understand the shift in tone and purpose when moving from social to professional contexts.7 min - Essential Office Vocabulary
Learn the most common nouns and verbs used in daily office operations.7 min - Corporate Roles and Departments
Master the terminology for organizational structures and job functions.7 min - The Language of Professionalism
Learn how to use polite modals and softeners to sound professional.6 min
2
Digital Communication & Emails
Write clear, effective emails and navigate modern messaging tools.
- Structuring a Professional Email
Learn the standard components of a business email from greeting to sign-off.7 min - Subject Lines and Clarity
Practice writing concise subject lines that clearly communicate the email's purpose.6 min - Formal vs. Informal Digital Tones
Decide when to use formal language and when to be more relaxed in digital text.6 min - Instant Messaging Etiquette
Master the short-form communication style used in Slack and Microsoft Teams.6 min - Scenario: The Status Update Email
Apply your skills to write a simulated weekly progress report to a supervisor.7 min
3
Meetings & Active Participation
Gain the confidence to speak up and contribute effectively during business meetings.
- Meeting Vocabulary and Agendas
Learn terms like 'AOB', 'minutes', and 'action items' to follow any meeting.6 min - Opening and Joining Conversations
Use standard phrases to introduce yourself or enter an ongoing discussion.7 min - Polite Interruptions
Learn how to jump into a fast-paced conversation without being rude.7 min - Clarification and Checking Understanding
Master phrases for asking colleagues to repeat or explain complex points.7 min - Scenario: The Project Kick-off
Simulate participation in a meeting by asking questions and confirming tasks.7 min
4
Feedback & Pitching Ideas
Handle sensitive workplace conversations and present ideas persuasively.
- The Art of Constructive Feedback
Learn the 'Sandwich Method' to deliver feedback that is helpful and professional.6 min - Giving and Receiving Criticism
Practice phrases for providing suggestions and accepting feedback gracefully.7 min - Structuring a Mini-Pitch
Learn a simple 3-step framework to present a new idea to your team.6 min - Persuasive Language Basics
Use 'benefit-driven' language to make your ideas more attractive to others.7 min - Scenario: Suggesting a Process Change
Write a short pitch for a new tool or method to improve team efficiency.7 min
5
Remote & Hybrid Collaboration
Navigate the specific challenges of working in distributed or flexible teams.
- Video Call Etiquette
Master the verbal and non-verbal rules of professional video conferencing.6 min - Asynchronous Communication Rules
Learn how to leave clear messages for colleagues in different time zones.6 min - Virtual Collaboration Terminology
Learn the language used in shared digital workspaces like Trello or Miro.6 min - Setting Boundaries Remotely
Phrases for communicating your availability and managing work-life balance.6 min - Scenario: Coordinating Across Time Zones
Solve a simulated scheduling conflict using professional digital communication.7 min
6
Small Talk & Networking
Build professional relationships through casual interactions and networking.
- Safe Topics for Office Small Talk
Identify appropriate subjects for 'water cooler' chats and how to start them.6 min - The Professional Elevator Pitch
Craft a concise 30-second introduction of who you are and what you do.6 min - Networking at Events
Learn how to approach strangers and exchange contact information professionally.6 min - Scenario: The Virtual Coffee Break
Practice engaging in a casual but professional conversation with a new colleague.7 min
Final project
The Professional Communication Portfolio
You will create a complete set of communication artifacts for a simulated project, including an introductory email, a meeting agenda contribution, a feedback note, and a project pitch.
What you'll get
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Certificate of completion
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Short & focused
3h 2m of practical content
Certificate of completion
Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.
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Certificate of Mastery
This certifies that
Name Surname
has successfully demonstrated mastery of
Practical Business English for Workplace Communication
Skills demonstrated
✓
Behavioral pattern analysis
Foundational
1.2 hrs
✓
Decision-architecture frameworks
Proficient
1.4 hrs
✓
A/B test design
Proficient
1.7 hrs
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Behavioral copywriting
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1.9 hrs
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Practical Business English for Workplace Communication
Page 2 of 2
Performance detail
Coursework summary
Lessons completed
14 / 14
Practice questions
26 / 28
Assignments submitted
4 (avg 4.5 / 5)
Capstone project
Reviewed — 4.6 / 5
Total practice
6.2 hrs
Performance benchmark
Cohort rank
Top 12% of 1,625
Time to completion
11 days (median: 22)
Mastery score
91 / 100
Practice-question score
94%
Skill verification
Verified Skill Path
Reviews (17)
글로벌 팀과 협업하면서 회의 중에 자연스럽게 의견을 말하는 게 항상 어려웠는데 이 강의를 듣고 나서 표현 방식이 확실히 달라졌어요. 이메일 작성 파트도 실제 업무에서 바로 써먹을 수 있는 문장들이라 정말 유용했습니다. 발음 연습까지 같이 되어 있어서 자신감이 많이 붙었어요.
Die Formulierungen für Meetings und E-Mails waren sehr praktisch, auch wenn ich mir noch mehr Übungen zum Telefonieren gewünscht hätte.
مفيدة جدًا لمكالمات العمل.
Door deze cursus durf ik nu veel makkelijker mee te praten tijdens internationale vergaderingen op werk.
Ik werk samen met collega's uit verschillende landen en merkte dat mijn zakelijke Engels toch wat rammelde in vergaderingen. Deze cursus gaf me duidelijke zinnen voor het geven van feedback en het leiden van een gesprek. Alleen had ik iets meer oefeningen over telefoongesprekken gewild, dat onderdeel voelde wat kort.
Nach Jahren im Job dachte ich, mein Englisch reicht aus, aber in echten Meetings kam ich oft ins Stocken. Der Kurs zeigt sehr klar, wie man höflich, aber bestimmt seine Meinung im Team vertritt. Besonders die Beispiele für schwierige Gespräche mit Kollegen aus anderen Kulturen fand ich sehr wertvoll.
Muy práctico, aunque algo denso.
Je travaille avec des collègues dans plusieurs pays et je manquais clairement de vocabulaire pour les réunions un peu tendues. Ce cours m'a donné des tournures simples et polies pour exprimer un désaccord sans être brusque. Dommage qu'il n'y ait pas plus d'exercices sur les appels téléphoniques, c'est la partie où je bloque encore le plus.
外資系チームで働くようになってから、ビジネス英語の会話に自信が持てず悩んでいました。この講座はメールの書き方やミーティングでのフレーズが実践的で、翌日からすぐ使えるものばかりでした。ただロールプレイの演習がもう少し多いと、話す練習量が増えて良かったと思います。
Od dawna czułam się niepewnie podczas rozmów z zagranicznymi zespołami i ten kurs naprawdę pomógł mi oswoić się z codziennym słownictwem biznesowym. Ćwiczenia dotyczące spotkań i maili są bardzo praktyczne i łatwo przenieść je do prawdziwej pracy. Jedyny minus to trochę mało materiału o negocjacjach, chciałabym więcej przykładów z tej części.
I started this course right after joining a company with teams spread across three continents, and I needed to sound more confident fast. The lessons on running meetings and giving feedback politely were exactly what I'd been struggling with for months. Each unit builds on real workplace scenarios instead of generic textbook dialogue, which made it much easier to actually remember the phrases. The instructor's pacing lets you repeat tricky sections without feeling rushed. A few weeks in, I noticed I was speaking up more naturally in calls instead of rehearsing sentences in my head first. It genuinely changed how comfortable I feel communicating at work.
외국계 회사로 옮긴 뒤 회의와 이메일이 막막했는데, 실전 표현들을 배우고 나니 글로벌 팀에서 의견을 또렷하게 전달할 수 있게 됐어요.
I signed up mostly to stop dreading video calls with our overseas office, and it worked better than I expected. The lessons on structuring emails and giving updates in meetings felt immediately useful, not just theoretical. What I liked most was how the pacing let me practice a phrase a few times before moving on, so things actually stuck.
Ich arbeite in einem internationalen Team und hatte oft Angst, in Meetings die richtigen Worte zu finden. Dieser Kurs hat mir konkrete Formulierungen an die Hand gegeben, die ich sofort in Videocalls anwenden konnte. Die Übungen zu E-Mails und Präsentationen waren besonders hilfreich, weil sie genau die Situationen abdecken, die im Arbeitsalltag wirklich vorkommen.
転職を機に外国人上司と直接やり取りする機会が増え、ビジネス英語をきちんと学び直したいと思ってこの講座を選びました。会議での発言の仕方やメールの書き出しなど、これまで自己流でごまかしていた部分を丁寧に整理してもらえたのがありがたかったです。特にチームでの意見の伝え方は、丁寧さと主張のバランスが具体例つきで説明されていてすぐに実践できました。強いて言うなら電話でのやり取りに関する内容がもう少し欲しかったですが、それでも全体としてとても実用的な講座でした。
Saya sering merasa canggung waktu harus bicara bahasa Inggris dengan tim dari kantor luar negeri, apalagi soal istilah kerja sehari-hari. Kursus ini membantu banget karena contohnya langsung dari situasi kantor, bukan cuma teori tata bahasa. Latihan menulis email juga bikin saya lebih percaya diri kirim pesan ke atasan asing.
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Just a phone or computer with internet. No installs, no special hardware.
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By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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