Microsoft 365 Administration Essentials — PickAClass
⏱ 2h 54m 📚 29 lessons

Microsoft 365 Administration Essentials

Learn to manage users, services, and security settings within Microsoft 365 to support modern workplace environments.

  • 💬 AI instructor
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  • 🕐 Start anytime
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  • 🌐 In English
    Lessons, tasks and certificate — all fully in your language.

About this course

Navigating the complexities of cloud-based productivity suites like Microsoft 365 can be challenging for new administrators. This course provides a foundational understanding of Microsoft 365 administration, equipping you with the essential skills to effectively manage users, services, and security for your organization. You will learn to: * Understand core concepts of cloud-based administration and the Microsoft 365 ecosystem. * Manage users, groups, and licenses efficiently within the admin center. * Configure and administer essential services like Exchange Online and SharePoint Online. * Implement fundamental security measures and compliance policies. * Utilize PowerShell for common administrative tasks and automation. * Troubleshoot basic issues and access support resources for Microsoft 365. The course begins with an introduction to the Microsoft 365 environment and its key components, progressing through user management, service configuration, and fundamental security practices. It concludes with an overview of monitoring and troubleshooting techniques. This course is designed for aspiring IT administrators, support professionals, and anyone new to managing Microsoft 365 environments, requiring no prior experience with cloud administration. Begin your journey to confidently administer Microsoft 365.

Course contents

What you'll get

  • 📜 Certificate of completion
    Add it to your LinkedIn profile
  • 💬 Personal AI tutor
    Stuck on a lesson? Ask your built-in tutor anything, any time.
  • ♾️ Lifetime access
    Come back anytime, no expiry
  • 📱 Phone or computer
    Works anywhere, any device
  • 💸 14-day refund
    No questions asked
  • ⚡ Short & focused
    2h 54m of practical content

Certificate of completion

Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.

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Certificate of Mastery
This certifies that
Name Surname
has successfully demonstrated mastery of
Microsoft 365 Administration Essentials
Skills demonstrated
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Behavioral pattern analysis
Foundational
1.2 hrs
✓
Decision-architecture frameworks
Proficient
1.4 hrs
✓
A/B test design
Proficient
1.7 hrs
✓
Behavioral copywriting
Advanced
1.9 hrs
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PickAClass — Name Surname
Microsoft 365 Administration Essentials
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Performance detail
Coursework summary
Lessons completed 14 / 14
Practice questions 26 / 28
Assignments submitted 4 (avg 4.5 / 5)
Capstone project Reviewed — 4.6 / 5
Total practice 6.2 hrs
Performance benchmark
Cohort rank Top 12% of 1,625
Time to completion 11 days (median: 22)
Mastery score 91 / 100
Practice-question score 94%
Skill verification Verified Skill Path
Verify this credential
pickaclass.com/certificates/PCC-2026-X4F7-AP19
Issued under the academic standards of PickAClass. Skill levels reflect assessed performance against the course's competency rubric. This is an original credential of this platform.

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Frequently asked

What do I need to take this course? +

Just a phone or computer with internet. No installs, no special hardware.

How do I pay? +

By card via Stripe. We don’t store card details — Stripe handles them securely.

Can I get a refund? +

Yes — full refund within 14 days, no questions asked.

How long will I have access? +

Forever. Once you purchase, the course is yours to revisit anytime.

Will I get a certificate? +

Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.

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