Professional Soft Skills for Modern Career Growth
Build the essential communication, time management, and collaboration skills needed to thrive in modern hybrid workplaces and make a strong professional impression.
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AI instructor
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Start anytime
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
Course contents
6 modules · 30 lessons · 3h
1
The Foundation of Professionalism
Understand the psychological and emotional basis of workplace success.
- The Career Accelerator: Soft Skills
Learn why soft skills are the primary driver of long-term career growth compared to technical skills.6 min - Emotional Intelligence 101
Identify the four components of EQ and how they manifest in professional settings.6 min - The Psychology of Work Relationships
Explore how human psychology influences trust and cooperation among colleagues.6 min - Self-Awareness at Work
Practice identifying your own triggers and emotional responses in a professional context.6 min - Developing a Growth Mindset
Shift your perspective to see workplace challenges as opportunities for skill development.6 min
2
Mastering Interpersonal Communication
Build core communication habits for face-to-face and general interactions.
- Foundations of Clear Communication
Apply the principles of clarity, conciseness, and courtesy to every interaction.6 min - Active Listening in Action
Master techniques like mirroring and summarizing to ensure you truly understand others.6 min - Non-Verbal Cues and Body Language
Understand how your posture and eye contact communicate confidence and openness.6 min - The Art of Asking Questions
Learn to use open-ended questions to gather better information and build rapport.6 min - Small Talk and Networking
Navigate casual workplace interactions to build a strong internal network.6 min
3
Feedback and Professional Growth
Learn to exchange information that improves performance and builds trust.
- Giving Constructive Feedback
Use the 'Situation-Behavior-Impact' model to give helpful, non-threatening feedback.6 min - Receiving Feedback Gracefully
Process criticism without becoming defensive to accelerate your learning curve.6 min - The Role of Transparency
Understand how honest communication builds long-term professional trust.6 min - Peer-to-Peer Accountability
Learn how to hold colleagues accountable while maintaining a positive relationship.6 min - Managing Up
Communicate effectively with your manager to align on expectations and goals.6 min
4
The Digital and Hybrid Workplace
Navigate the complexities of remote, virtual, and asynchronous work.
- Digital Communication Principles
Adapt your tone and style for email, Slack, and other digital platforms.6 min - Virtual Meeting Etiquette
Master the 'unwritten rules' of video calls, from muting to background professionalism.6 min - Asynchronous Collaboration
Learn to work effectively when your team isn't online at the same time.6 min - Writing for Action
Craft digital messages that get responses and move projects forward.6 min - Hybrid Work Harmony
Balance your presence and visibility when splitting time between home and office.6 min
5
Productivity and Organization
Develop habits to manage your time and energy efficiently.
- Personal Organization Systems
Set up a basic system to track tasks, deadlines, and professional commitments.6 min - Mastering Time-Blocking
Use time-blocking to protect your deep work and manage your daily schedule.6 min - Prioritization Frameworks
Apply the Eisenhower Matrix to distinguish between urgent and important tasks.6 min - Managing Digital Distractions
Create a work environment that minimizes interruptions from notifications.6 min - Energy Management
Align your most difficult tasks with your peak energy levels during the day.6 min
6
Problem Solving and Adaptability
Handle workplace challenges and conflicts with a solution-oriented mindset.
- Structured Problem-Solving
Use a step-by-step framework to analyze and solve workplace issues.6 min - The Power of Adaptability
Learn to stay calm and effective when project scopes or company goals change.6 min - Handling Unexpected Challenges
Develop a 'Plan B' mindset for dealing with sudden technical or logistical failures.6 min - Conflict Resolution Strategies
Apply de-escalation techniques to resolve disagreements with colleagues.6 min - Building Professional Resilience
Learn to bounce back from mistakes and maintain a positive professional presence.6 min
The Professional Presence Playbook
You will be presented with a complex 'Week in the Life' scenario involving a missed deadline, a difficult virtual meeting, and a conflict with a peer. You must write a response plan detailing your communication strategy, time-management adjustments, and problem-solving steps.
What you'll get
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Certificate of completion
Add it to your LinkedIn profile -
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Personal AI tutor
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Audio version included
Learn on the go — no screen needed -
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Lifetime access
Come back anytime, no expiry -
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Phone or computer
Works anywhere, any device -
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14-day refund
No questions asked -
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Short & focused
3h of practical content
Certificate of completion
Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.
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Customer Service Essentials: Communication and Problem Solving
Strategic Career Planning and Professional Development Skills
Essential Soft Skills for Modern Professional Success
Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
Get 10 courses a month
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- ✓ 10 courses every month
- ✓ Cancel anytime
Renews monthly. Unused courses expire at the end of each billing month.