Fantastic course! The real-world examples were invaluable. I can actually use this knowledge now.
Essential Soft Skills for Modern Professional Success
Develop critical communication, emotional intelligence, and collaboration skills to build strong workplace relationships and advance your career.
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AI instructor
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
Course contents
6 modules · 30 lessons · 3h 3m
1
The Foundation: Emotional Intelligence
Understand the internal drivers of professional behavior and self-regulation.
- Soft Skills vs. Hard Skills
Soft skills are the primary accelerators of long-term career growth in the modern economy.6 min - The Core of Emotional Intelligence
Defining the four pillars of EI: self-awareness, self-management, social awareness, and relationship management.7 min - Developing Self-Awareness
How to identify your personal emotional triggers and professional strengths.7 min - Self-Regulation Under Pressure
Techniques for maintaining composure and professionalism during stressful work moments.6 min - The Role of Empathy
Understanding others' perspectives to build stronger, more authentic workplace bonds.6 min
2
Mastering Interpersonal Communication
Learn to transmit and receive information clearly across different formats.
- The Art of Active Listening
Using verbal and non-verbal cues to ensure you fully understand a speaker's message.7 min - Clear Verbal Communication
Structuring spoken ideas concisely to avoid ambiguity and ensure clarity.6 min - Constructive Written Communication
Best practices for writing professional emails and instant messages that get results.6 min - Non-Verbal Communication
Interpreting body language and facial expressions to read between the lines.6 min - Giving and Receiving Feedback
How to deliver constructive criticism and accept feedback without becoming defensive.6 min
3
Teamwork and Professional Presence
Build trust and collaborate effectively within diverse professional groups.
- Building Trust with Colleagues
Practical ways to demonstrate reliability and integrity to earn the trust of your peers.6 min - Collaborating in Diverse Teams
Strategies for working effectively with people from different backgrounds and perspectives.6 min - Understanding Team Dynamics
Recognizing how roles and influence shift within a professional group setting.6 min - Being a Reliable Team Player
The importance of accountability and supporting your teammates' goals for collective success.6 min - Developing Professional Presence
How to project confidence and professional etiquette through your behavior and appearance.6 min
4
Digital and Hybrid Professionalism
Navigate the nuances of remote work and modern digital collaboration.
- Digital Communication Etiquette
The unwritten rules of professional behavior in Slack, Teams, and other digital spaces.6 min - Thriving in Remote Environments
Managing visibility and maintaining communication when you aren't physically present.6 min - Adapting to Hybrid Work
Navigating the shift between office days and remote days seamlessly.6 min - Effective Virtual Meetings
Guidelines for being productive, respectful, and engaged during video conferences.6 min - Mastering Asynchronous Work
How to collaborate effectively when team members aren't online at the same time.6 min
5
Conflict and Difficult Conversations
Handle workplace challenges and disagreements with maturity and professionalism.
- Identifying Workplace Conflict
Recognizing the early signs of tension and disagreement before they escalate.6 min - Constructive Conflict Resolution
Using 'I' statements and neutral language to resolve disagreements focused on solutions.6 min - Handling Difficult Conversations
A step-by-step framework for approaching high-stakes or uncomfortable professional talks.6 min - Managing Up
How to communicate effectively with supervisors and navigate workplace hierarchy.6 min - Professionalism Under Pressure
Staying calm and solution-oriented when projects go wrong or deadlines are missed.6 min
6
Productivity and Adaptability
Develop habits that allow for personal efficiency and resilience to change.
- Time Management Essentials
Prioritizing tasks using tools like the Eisenhower Matrix to focus on what matters.6 min - Personal Productivity Systems
Creating a daily workflow that minimizes distractions and maximizes output.6 min - Setting Professional Boundaries
Learning how to say 'no' or negotiate deadlines professionally to prevent burnout.6 min - Adapting to Workplace Change
Developing a growth mindset to embrace new tools, processes, and organizational shifts.6 min - The Habit of Continuous Growth
Building a routine of self-reflection and seeking learning opportunities to stay relevant.6 min
The Professional Success Roadmap
Synthesize everything you've learned by creating a personal development plan that addresses a real-world workplace scenario.
What you'll get
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Certificate of completion
Add it to your LinkedIn profile -
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Personal AI tutor
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Lifetime access
Come back anytime, no expiry -
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Phone or computer
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14-day refund
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Short & focused
3h 3m of practical content
Certificate of completion
Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
Get 10 courses a month
Members get 10 courses of their choice every month for 0 €. No per-course charges — you pay only the subscription.
- ✓ 10 courses every month
- ✓ Cancel anytime
Renews monthly. Unused courses expire at the end of each billing month.