Feedback and Coaching Skills for New Managers

Effective leadership relies on the ability to guide others and foster growth through clear communication. Many new leaders struggle to deliver constructive feedback without causing defensiveness or misalignment. This course provides a step-by-step framework to transform your communication, helping you deliver actionable feedback and use coaching techniques that inspire professional development. You will learn how to turn difficult conversations into opportunities for collaborative problem-solving. What you'll learn: - Understand the core principles of constructive feedback and the coaching mindset - Apply structured feedback models to ensure clarity, objectivity, and actionable next steps - Establish psychological safety to encourage open dialogue and trust within your team - Practice active listening and powerful questioning techniques to guide employee self-discovery - Adapt your coaching style for remote and hybrid team environments - Design continuous feedback loops that support long-term professional growth and accountability You will begin by learning fundamental definitions and the psychology of feedback before moving into structured coaching models and real-world communication strategies. Through written scenarios and self-reflection exercises, you will learn to apply these frameworks to everyday workplace interactions. This course is designed for aspiring managers, new team leaders, and anyone looking to improve their interpersonal influence. No prior leadership experience is required. Start reading today to build stronger professional relationships and lead your team with confidence.