Mapping the UX Process with Miro

Every successful digital product starts with a deep understanding of the user journey. Mastering the user experience (UX) process is essential for creating intuitive designs, and Miro provides the perfect collaborative canvas to bring those ideas to life. This text-based course guides you from the fundamental principles of user experience to practical mapping workflows. You will learn how to structure your UX research, define user personas, map out user flows, and collaborate with teams effectively using Miro's digital whiteboard environment. What you'll learn: - Understand foundational UX terminology, core design-thinking phases, and user-centric principles. - Map user journeys and user flows step-by-step using Miro's collaborative tools. - Translate user research into structured personas and empathy maps. - Incorporate modern accessibility basics and responsive design considerations into your early planning. - Collaborate with stakeholders and team members asynchronously using modern whiteboarding practices. You will start with essential definitions and theoretical frameworks before moving into step-by-step written walkthroughs of real-world UX mapping scenarios. Each module builds your practical skills through clear explanations and structured conceptual exercises. This course is designed for absolute beginners to UX design, product management, or digital collaboration, with no prior experience in Miro required. Start reading today to build a structured, user-first foundation for your next design project.