Good foundational material. I liked the mix of theory and practice, though a couple of the examples could have been clearer. Overall a positive experience.
Workplace English for Everyday Interactions
Gain confidence in your daily professional communication using practical English phrases for meetings, emails, casual chats, and digital collaboration.
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AI instructor
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Start anytime
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
Course contents
5 modules · 26 lessons · 3h 3m
1
Welcome to the Office: The Basics
Master greetings, introductions, and fundamental office vocabulary.
- Formal and Informal Greetings
Learn how to choose the right greeting based on the situation and hierarchy.7 min - Introducing Yourself and Your Role
Use simple structures to say who you are and what you do in the company.7 min - Welcoming Visitors
Standard phrases to welcome a guest and offer initial assistance.6 min - Workspace Objects and Areas
Essential vocabulary for navigating the office and identifying work tools.8 min - Working Hours and Routines
Describe your typical day and office hours in English.6 min
2
Relationships and Collaboration
Develop social skills to interact positively with colleagues.
- The Art of Small Talk
Safe topics and natural phrases for conversation during breaks.7 min - Asking for Help Politely
Use modal verbs like 'could' and 'would' to make polite requests.7 min - Offering Support to Colleagues
Phrases for offering to help someone with a specific task.6 min - Working in a Team
Key expressions for coordinating on a shared project.7 min - Saying Thank You Professionally
Different nuances for expressing gratitude for work done by others.6 min
3
Written Communication: Emails and Chat
Write clear and effective professional messages on digital channels.
- Anatomy of a Professional Email
Understand the standard structure: subject line, opening, body, and closing.8 min - Writing Effective Subject Lines
Create email titles that clearly summarize the message content.6 min - The Message Body: Clarity and Brevity
Get straight to the point using simple and direct sentences.8 min - Sign-offs and Signatures
Choose the appropriate closing based on the level of formality.6 min - Business Chat Etiquette
Write short and professional messages on Slack, Teams, or WhatsApp Business.7 min - Sending Status Updates
Phrases for communicating progress on a task or project.7 min
4
Digital and Telephone Communication
Successfully manage remote interactions and technological tools.
- Answering the Phone
Standard phrases to identify yourself and welcome callers.7 min - Handling the Call
How to put someone on hold, transfer a call, or take a message.8 min - Participating in Virtual Meetings
Vocabulary for introducing yourself and speaking up during a video call.7 min - Troubleshooting Technical Issues
Phrases for reporting audio, video, or connection problems.6 min - Asynchronous Digital Collaboration
Strategies for working together using shared documents and task managers.7 min
5
Accuracy and Feedback
Improve comprehension and manage work evaluations.
- Asking for Clarification
Phrases for politely asking someone to repeat or better explain a concept.7 min - Paraphrasing to Confirm
Techniques for repeating what you understood to ensure you are on the same page.7 min - Receiving Positive and Negative Feedback
How to react professionally to comments about your work.8 min - Responding to Suggestions
Expressions for accepting advice and showing a willingness to improve.7 min - Real-Life Dialogue Analysis
Study of a complete office conversation to see all skills in action.10 min
Your First Virtual Day
You will simulate starting a new job: you will need to write an introductory email, manage a brief coordination chat, and record a short audio or text response to hypothetical feedback.
What you'll get
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Certificate of completion
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Personal AI tutor
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Lifetime access
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Phone or computer
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14-day refund
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Short & focused
3h 3m of practical content
Certificate of completion
Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.
Reviews (1)
Learners also took
Business English Communication for Career Success
Upper-Intermediate English: Business Communication and Modern Life
English for Job Interviews: Professional Communication Skills
Business English for Global Trade
Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
Get 10 courses a month
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- ✓ 10 courses every month
- ✓ Cancel anytime
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