Analyzing Platform Usage Data for IT and Product Managers

Understanding how users interact with your software platform is critical for making informed infrastructure and product decisions. This text-based course guides you through the fundamentals of collecting and analyzing usage data to drive platform optimization and user adoption. You will transition from guessing how your platform is used to making data-driven decisions. By studying real-world scenarios and structured text explanations, you will learn to define key performance indicators, interpret telemetry, and leverage modern data analysis practices to improve system efficiency. What you'll learn: Understand foundational concepts of software instrumentation and usage telemetry; Identify key adoption metrics, user retention indicators, and system performance logs; Analyze data patterns using modern analytics frameworks and structured query concepts; Apply privacy-by-design principles to ensure data collection complies with modern privacy standards; Formulate actionable insights from raw usage logs to guide platform development and IT resource allocation. The course begins with essential definitions of telemetry and data collection standards before moving into practical analysis workflows. You will progress through reading structured analytical examples, learning how to turn raw metrics into clear, actionable reports. This course is designed for aspiring IT managers, platform owners, and product analysts who are new to data analysis. No prior experience with data science or programming is required. Start reading today to unlock the value hidden in your platform's usage logs.