Grief and Loss Support: Essential Counselling Techniques
Learn how to provide compassionate, effective support for individuals navigating bereavement and life transitions using proven counselling frameworks.
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About this course
Course contents
6 modules · 26 lessons · 3h 6m
1
Foundations of Support
Establish the vocabulary, role, and ethical framework for providing grief support.
- Speaking the Language of Loss
Define key terms like bereavement, grief, and mourning to build a common understanding.7 min - The Supporter’s Identity
Clarify the core role and limitations of a non-professional support provider.7 min - The Support Journey
Outline the foundational stages of a typical counselling/support interaction.7 min - Ethics and Confidentiality
Understand the ethical boundaries and privacy requirements of a support role.7 min - Setting Professional Limits
Learn how to establish boundaries to protect both the supporter and the griever.7 min
2
Understanding the Grieving Process
Explore psychological impacts and modern models of grief.
- The Psyche Under Pressure
Examine how profound loss impacts human psychological stability and identity.7 min - Beyond the Five Stages
Review the Kubler-Ross model and its relevance in modern support.7 min - The Dual Process Model
Understand how individuals oscillate between loss-oriented and restoration-oriented coping.7 min - The Power of Continuing Bonds
Explore the framework of maintaining a symbolic connection with the deceased.7 min
3
Communication & Empathy
Develop practical skills for healing conversations.
- The Art of Presence
Use silence and non-verbal cues to create a safe space for the griever.7 min - Active Listening in Practice
Master paraphrasing and summarizing to demonstrate deep understanding.7 min - Structured Empathy
Differentiate between sympathy and evidence-based structured empathy.7 min - Validating the Pain
Apply communication techniques to validate complex emotional responses.7 min - Strategies for Comfort
Use evidence-based strategies to offer meaningful guidance without being intrusive.7 min
4
Recognizing Complexity & Referrals
Identify when grief requires professional intervention.
- Identifying Complicated Grief
Recognize the signs that grief has become chronic, delayed, or distorted.7 min - Crisis Red Flags
Identify behavioral and physical indicators that require immediate attention.7 min - The Referral Pathway
Learn the step-by-step process for connecting an individual to professional care.7 min - Knowing Your Limits
Determine the specific criteria for when a situation exceeds a volunteer's scope.7 min
5
Protecting the Supporter
Prevent burnout and maintain emotional resilience.
- The Cost of Caring
Understand the mechanics of compassion fatigue and how it develops.7 min - Spotting Supporter Burnout
Identify early warning signs of mental and physical exhaustion in yourself.7 min - Daily Resilience Strategies
Develop a toolkit of practical self-care habits for long-term sustainability.7 min - The Power of 'No'
Practice setting emotional boundaries to prevent personal burnout.7 min
6
Practical Application
Apply course concepts to real-world scenarios.
- Case Study: Sudden Bereavement
Analyze a written case study involving a sudden and traumatic loss.8 min - Case Study: Long-term Care
Evaluate support strategies for a long-term care worker experiencing loss.8 min - Scenario: The Referral Talk
Practice a scenario where you must suggest professional help to a griever.8 min - Scenario: Active Listening
Apply communication techniques to a difficult conversation scenario.8 min
The Compassionate Support Plan
You will be presented with a complex case study of an individual experiencing grief. You must develop a comprehensive support plan that integrates the models and techniques learned.
What you'll get
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Short & focused
3h 6m of practical content
Certificate of completion
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
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By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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