This course delivered exactly what I needed. The explanations were clear and concise. Big thumbs up!
Office 365 Administration Fundamentals: Manage Users, Services, and Security
Learn to configure, manage, and secure your organization's cloud environment as a confident Office 365 administrator, starting from the absolute basics.
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AI instructor
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Start anytime
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
Course contents
6 modules · 30 lessons · 3h 1m
1
Getting Started with Microsoft 365
Understand the cloud landscape and set up your administrative environment.
- Cloud Computing and M365 Basics
Understanding the difference between SaaS, PaaS, and IaaS in the context of Microsoft 365.6 min - Setting Up Your First Tenant
A step-by-step guide to creating your organization's Microsoft 365 account.7 min - Touring the Admin Center
Finding your way around the primary administrative interface and its shortcuts.6 min - Configuring Custom Domains
How to link your own web domain to your Microsoft 365 tenant for professional emails.6 min - Organization Profile and Settings
Customizing your tenant's contact info, technical details, and regional settings.5 min
2
Identity and Access Management
Master the art of managing people, permissions, and licenses.
- Creating and Managing User Accounts
How to add individual users and manage their basic profile information.6 min - Bulk User Operations
Using CSV files to add or update hundreds of users at once.6 min - Assigning and Revoking Licenses
Understanding how to manage your subscription costs by assigning licenses correctly.6 min - Understanding Group Types
Differentiating between Security, M365, Distribution, and Mail-enabled groups.6 min - Managing Group Memberships
How to create groups and automate membership for easier management.6 min - Role-Based Access Control (RBAC)
Assigning administrative roles like Global Admin vs. Helpdesk Admin to ensure security.7 min
3
Exchange Online Administration
Configure and maintain the organization's email infrastructure.
- The Exchange Admin Center (EAC)
Navigating the specialized dashboard for all things email.6 min - Managing User Mailboxes
Configuring mailbox features, aliases, and forwarding for users.6 min - Shared Mailboxes and Resource Accounts
Setting up info@ company emails and room/equipment booking mailboxes.6 min - Mail Flow and Rules
Creating simple rules to control how email moves in and out of the organization.6 min - Public Folders and Distribution Lists
Managing legacy and modern ways to share email content across teams.6 min
4
SharePoint and OneDrive Management
Control how files are stored, shared, and protected in the cloud.
- SharePoint Online Fundamentals
Understanding the structure of sites, collections, and document libraries.6 min - Creating and Configuring Sites
How to provision new SharePoint sites for departments or projects.6 min - OneDrive for Business Admin
Managing individual user storage and personal file settings.6 min - Storage Limits and Sharing Policies
Setting quotas and controlling who can share files outside the company.6 min
5
Security and Compliance
Implement modern security baselines to protect your data.
- Enabling Security Defaults
Activating Microsoft's recommended baseline security settings with one click.6 min - Implementing Multi-Factor Authentication
Setting up MFA to protect user accounts from unauthorized access.7 min - Password Policies and Expiration
Configuring how often passwords change and how complex they must be.6 min - Data Loss Prevention (DLP) Basics
Understanding how to prevent sensitive info like credit cards from leaving the company.6 min - Creating Your First DLP Policy
A walkthrough of setting up a simple policy to detect and block sensitive data sharing.6 min
6
Monitoring and Maintenance
Keep the system running smoothly and report on its health.
- Service Health and Status
Checking if Microsoft services are down and subscribing to incident alerts.6 min - Monitoring Tenant Health
Using the Health dashboard to identify configuration issues.6 min - Analyzing Usage Reports
Seeing which users are actually using Teams, Exchange, or SharePoint.6 min - Audit Logs and Activity
Searching the logs to see who changed what and when.6 min - Getting Support from Microsoft
How to open and track support tickets when things go wrong.5 min
The 'Small Biz' Tenant Launch
You will simulate the full setup of a 10-person company. You'll set up the tenant, create users, assign them to a 'Marketing' group, create a shared mailbox for 'sales@', and enable MFA for all accounts.
What you'll get
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Certificate of completion
Add it to your LinkedIn profile -
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Personal AI tutor
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Audio version included
Learn on the go — no screen needed -
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Lifetime access
Come back anytime, no expiry -
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Phone or computer
Works anywhere, any device -
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14-day refund
No questions asked -
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Short & focused
3h 1m of practical content
Certificate of completion
Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.
Reviews (4)
This was a great learning experience. The pace was good and the content was well-organized. I feel much more prepared now.
An amazing learning experience! The structure was intuitive, and the content was presented with great clarity. Totally recommend this one.
Fantastic course! The material was presented in a very digestible way, and the real-world applications made it super valuable. Highly recommend this one.
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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